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Airtel Users Experience Maximum Call Drops

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Airtel Users Experience Maximum Call Drops

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We have all been recently experiencing something that has been termed as ‘call drops’, and as of June 30th 2015 Airtel has received the the most number of complaints (31) followed by Vodafone, Idea Cellular and BSNL as written by telecom minister, Ravi Shankar Prasad  in a written reply to the Lok Sabha. The TRAI (Telecom Regulatory Authority of India) has also received complaints from Reliance, Aircel, MTS and Tata users too.

The Airtel CEO had written an open letter to its customers asking for their help. He mentioned that the two most important things necessary for a good service or network were sites and spectrum. He also requests customers to identify nearby mobile sites to reduce call drops in a particular locality.

But what is the government doing about this, since customers are still paying for inefficient services?

TRAI has been monitoring the performance for service providers against the quality of service benchmarks for the various parameters through quarterly performance monitoring reports.” – Ravi Shankar Prasad

Ideally, the call drop rate should be less than 2%. Although, service providers have cited various reasons such as  equipment faults, frequent load shedding in some circles, difficulty in site acquisition, shutting of existing mobile towers due to radiation concerns and restrictions near international borders. These don’t seem to be excuses but facts of this situation.

The government promises to meet telecom service providers  in April as well as the second week of July, 2015 regarding the call drop issue, wherein, they have been asked to take immediate measures to address issues of call drops by radio frequency optimization, installation of new sites and in-building solutions.

However, the results of these measures are yet to be experienced.

Source: [tw-button size=”medium” background=”#07ABE2″ color=”” target=”_blank” link=”http://timesofindia.indiatimes.com/tech/tech-news/Airtel-subscribers-suffer-maximum-call-drops-TRAI/articleshow/48184843.cms?utm_source=facebook&utm_medium=referral&utm_campaign=TOITech”]Times Of India [/tw-button]

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About The Author
Rachel Issac
Rachel Issac
Rachel Issac, very much like Jon Snow, knows nothing. She likes to sleep, read, write and watch TV. Asymmetrical things bother her and she currently uses her spare time to write for iGyaan.in.
47 comments
Rishabh Garg
Rishabh Garg

Its true ..my airtel network also having this issue

Yogesh Gupta
Yogesh Gupta

Vidhi Shah - see I never hang up ur calls. Its airtel \U0001f60a\U0001f60a \U0001f618\U0001f618\U0001f618

Varun Jain
Varun Jain

Bhaiya its not about the particular service provider. Thier capacity to serve india's population is just not enough.

Hatred Pride
Hatred Pride

yep guys, they charge us more than the quality of service.. :(

Gaurav Kumar Singh
Gaurav Kumar Singh

Yep ur exactly right I just came to Bhubaneswar and activated 3g but can't even open Flipkart .!!

Sudarshan Byadwal
Sudarshan Byadwal

my whole family and i am using airtel network and never experinced such issues.

Gaurav Verma
Gaurav Verma

Ghnta call drop .. mere sath kbhi ni hota

Bitan Podder
Bitan Podder

whatsapp doesn't sent message very esily

Bitan Podder
Bitan Podder

yes ,,, yes .. i have have been complaining them...

Raghu Singh
Raghu Singh

Dilpreet Singh Sachdeva le bhai bola tha kal

Hatred Pride
Hatred Pride

not call drops only... also .too low speeds on 3G in odisha (under 150kb/s) and too expensive data & call charges!!..

Anindya Ghosh
Anindya Ghosh

Ported my airtel no. to vodafone, highly satisfied.

Sai Teja
Sai Teja

best in towns, worst in cities. I shifted to bsnl and it is worst in towns and best in cities.

ImJC
ImJC

Especially on my iphone. Dont see them dropping too often in my blackberry,

Sanchit Mittal
Sanchit Mittal

And will be first to disappoint on a whole new front

Varun Rajput
Varun Rajput

Call drops. Weak 3G signals and yet costly

Madhan Kumar
Madhan Kumar

FraudTel & Avoid grps are looting people's hard money in the name of providing Quality Services.Not only that they indulge in doing Fraud Balance Deductions by activating VAS Activations. Thank God I am using Honest Bsnl & I am highly satisfied with their great value for money services!

Mac Heer
Mac Heer

Rekha Rathore give ur valuable comment .... :P

Amit Gulia
Amit Gulia

time to port my airtel no. to vodafone Mac Heer

Vishesh Koul
Vishesh Koul

I broke off my sim bro.. They were giving me all types of possible crappy explanations... For The services, I never ever subscribed to

Madhav Buck Arora
Madhav Buck Arora

voda not that good i'll suggest stick with airtel atleast for me it's not that good choice is yours!

Vishesh Koul
Vishesh Koul

Not to mentioned money getting disappeared out of your pre paid account without any possible explanation.

Arshdeep Singh
Arshdeep Singh

And don't forget they are the first to provide 4G

Soumendu Sarkar
Soumendu Sarkar

also facing the same problem since last month.. thinking about porting to voda.. :(

Sudeep Biswas
Sudeep Biswas

only call drops?? then i guess u don't use airtel