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Samsung Recalls the Galaxy Note 7 Due To Battery Explosions

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Samsung Recalls the Galaxy Note 7 Due To Battery Explosions

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Because Carrying Explosive Phones in your pocket could be harmful!

Before the Samsung Galaxy Note 7 could hit India, the South Korean company has issued a global recall of the handset. Several reports of the Galaxy Note 7 batteries exploding have surfaced since the launch of the Galaxy Note 7 in several markets.

The Note series has been in trouble since last year. The Note 5 which was 2015’s Note phone suffered the Pen-gate where the S-Pen would get stuck upside down in the Note body and cause the Note 5 to stop working.

This year it seems safety is a bigger concern and Samsung has decided to pull its products from shelves before any other injury can happen.

 

Samsung said that 35 cases of the fault have been reported to date, and it estimates the problem affects only 24 in a million devices, which equates to roughly one for every 42,000 sold. Which by itself is a small number, but in a case like this you wouldn’t want to be the owner of that one device.

In comparison to recalls this will be the highest-profile consumer tech recall, companies like Fitbit and beats have done tech recalls in the past. Samsung will need to recall and replace batteries in over 2 Million Galaxy Note 7 handsets , along with a complete change of the manufacturing process, before the company can re-introduce the product to market.

Samsung has stopped sales effective immediately and has requested customers with exiting Note 7 devices to contact their customer care centres/ phone numbers to request a replacement.

The recall will be an expensive one for Samsung and may completely hurt the reputation and hype the company was trying to build, by launching the Note 7 over a month prior to any Apple announcement. Read the full report below:

Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note 7, we conducted a thorough investigation and found a battery cell issue.

To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note 7.

For customers who already have Galaxy Note 7 devices, we will voluntarily replace their current device with a new one over the coming weeks.

We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible.

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About The Author
Bharat Nagpal
Founder and Chief Editor of iGyaan. Bharat likes to keep on top of technology ! Follow Him on Google Plus : Google+
48 comments
Wai Leong
Wai Leong

Yasser O's Ferrie Fedly I think note 7 should be ISIS latest weapon. now anyone,anytime, anywhere can explode

Wai Leong
Wai Leong

OK. I will take note of fire extinguisher location in the building.

Ferrie Fedly
Ferrie Fedly

But im still getting mine in october when the new batch comes in.. Samsung Rocks

Betty Dette
Betty Dette

Bal.an naman nila na heavy users ang mga ga android

Ran Rui Nuo
Ran Rui Nuo

Thats the big features of this phone explosion \U0001f604 advance happy new year for note 7 users #keepsafe

Osim Sagor
Osim Sagor

Sumsung s3 camera demage in side so plz help me

Syed Zain Ali
Syed Zain Ali

Ezaan Saadi ab bol uh #andriod-users ye kiya ha bara bolta tha note note or kuch bolna ha ab \U0001f602\U0001f602\U0001f602\U0001f602\U0001f602\U0001f602\U0001f602

Princeatal Feroz
Princeatal Feroz

Bad time for this since the next iPhone is to be launched shortly...

MOazzam Ejaz
MOazzam Ejaz

Faisal bhai dekh len ab iphone iphone hi ha\U0001f602

Himanshu Shahi
Himanshu Shahi

See :3 Sohail Qazi Kshitij Vengurlekar Aditya Suraj Tendulkar Zubair Ahmad

Aditya Suraj Tendulkar
Aditya Suraj Tendulkar

^ Xiaomi gave the guy whose Mi4i burst a new replacement mi4i , and the guy never posted about it

Lloyd Dvaz
Lloyd Dvaz

Bad time for this since the next iPhone is to be launched shortly...

Sangram Gorai
Sangram Gorai

Oneplus 3 also have same problem. Only difference is they haven't recalled it \U0001f609 tons of articles on the internet regarding the same

Yazan Moawwad
Yazan Moawwad

\U0001f602\U0001f602\U0001f602\U0001f602hhhhh iphone \U0001f44d

Azam Tahir
Azam Tahir

Haha therefore i haven't bought this sexy firstly sort out this problem mr samsung

Ajitesh Ranjan
Ajitesh Ranjan

For your information Ankit Agrawal \U0001f61c\U0001f61c\U0001f61c

Ankit Agrawal
Ankit Agrawal

Thank God.. Idea was dropped for a month \U0001f602\U0001f602

Derek Kandur
Derek Kandur

Muneer Leo /Shalu Venkatesh / Manjunath Muthyala - Fcked it...!!!

Sachin
Sachin

Woww nothing can get near to iPhone

Asim Khan
Asim Khan

sahi ma postpone hogaya launch. aaj hone wala tha. nai hoa lekin

Azeez Quazi
Azeez Quazi

Tag karne waala tha mai... magar tum lyt lelere ye sob cheezo ku bole bolke nai kara

Uraza Waqar
Uraza Waqar

Hasnain HAHAHA. Phir log kehte k samsung acha hai\U0001f602\U0001f602\U0001f602\U0001f602\U0001f602

Hasnain Ghanchi
Hasnain Ghanchi

HAHAHAHAHA But still Samsung is more convenient among all and iPhone is something elite class you know \U0001f60e\U0001f602\U0001f602\U0001f602\U0001f61d