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Samsung Recalls the Galaxy Note 7 Due To Battery Explosions

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Samsung Recalls the Galaxy Note 7 Due To Battery Explosions

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Because Carrying Explosive Phones in your pocket could be harmful!

Before the Samsung Galaxy Note 7 could hit India, the South Korean company has issued a global recall of the handset. Several reports of the Galaxy Note 7 batteries exploding have surfaced since the launch of the Galaxy Note 7 in several markets.

The Note series has been in trouble since last year. The Note 5 which was 2015’s Note phone suffered the Pen-gate where the S-Pen would get stuck upside down in the Note body and cause the Note 5 to stop working.

This year it seems safety is a bigger concern and Samsung has decided to pull its products from shelves before any other injury can happen.

 

Samsung said that 35 cases of the fault have been reported to date, and it estimates the problem affects only 24 in a million devices, which equates to roughly one for every 42,000 sold. Which by itself is a small number, but in a case like this you wouldn’t want to be the owner of that one device.

In comparison to recalls this will be the highest-profile consumer tech recall, companies like Fitbit and beats have done tech recalls in the past. Samsung will need to recall and replace batteries in over 2 Million Galaxy Note 7 handsets , along with a complete change of the manufacturing process, before the company can re-introduce the product to market.

Samsung has stopped sales effective immediately and has requested customers with exiting Note 7 devices to contact their customer care centres/ phone numbers to request a replacement.

The recall will be an expensive one for Samsung and may completely hurt the reputation and hype the company was trying to build, by launching the Note 7 over a month prior to any Apple announcement. Read the full report below:

Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note 7, we conducted a thorough investigation and found a battery cell issue.

To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note 7.

For customers who already have Galaxy Note 7 devices, we will voluntarily replace their current device with a new one over the coming weeks.

We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible.

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About The Author
Bharat Nagpal

Founder and Chief Editor of iGyaan. Bharat likes to keep on top of technology ! Follow Him on Google Plus : Google+

  • Betty Dette

    Bal.an naman nila na heavy users ang mga ga android

  • Crystal Erika Sevillo

    Oo gn stop na gani ang production daw

  • Crystal Erika Sevillo

    Uu gn stop na gani ang production daw

  • Wai Leong

    OK. I will take note of fire extinguisher location in the building.

  • Ferrie Fedly

    But im still getting mine in october when the new batch comes in.. Samsung Rocks

  • Wai Leong

    Yasser O’s Ferrie Fedly I think note 7 should be ISIS latest weapon. now anyone,anytime, anywhere can explode

  • Betty Dette

    Omg Crystal Erika Sevillo

  • Harshit Yadav

    Samsung sucks!!!! Sony is best

  • Shyam Soni

    Do not use gelexy note 7

  • Hari Prasanna

    R Mani Kavi see this

  • Ran Rui Nuo

    Thats the big features of this phone explosion U0001f604 advance happy new year for note 7 users #keepsafe

  • Rohan Shetye

    Redmi note 3 In stock In both gold and silver look http://amzn.to/2bKDkE4 (Gold) http://amzn.to/2bKCxmt (silver)

  • Rahat Imran

    MD Azad Khan dekh le

  • Aditya Suraj Tendulkar

    ^ Xiaomi gave the guy whose Mi4i burst a new replacement mi4i , and the guy never posted about it

  • Himanshu Shahi

    hmm :p No. 1 still with issues.

  • Osim Sagor

    Sumsung s3 camera demage in side so plz help me

  • Suraj Ausarkar

    I phone best forever

  • Syed Zain Ali

    Ezaan Saadi ab bol uh #andriod-users ye kiya ha bara bolta tha note note or kuch bolna ha ab U0001f602U0001f602U0001f602U0001f602U0001f602U0001f602U0001f602

  • Xahibzada Annas Jan

    Nadeem Fazal Shinwari
    Kazi Ixmail
    Mohammad Ibrahim

  • Nilesh Kumar Singh

    thank fr ur concern brother

  • Ankit Agrawal

    Thank God.. Idea was dropped for a month U0001f602U0001f602

  • Kshitij Vengurlekar

    2016 Q3 and Q4 are disasters for Samsung.

  • Anwar Khan

    Nilesh Kumar Singh…stay alert

  • Ashutosh Sangare

    Brian D’souza ye padh

  • Princeatal Feroz

    Bad time for this since the next iPhone is to be launched shortly…

  • MOazzam Ejaz

    Faisal bhai dekh len ab iphone iphone hi haU0001f602

  • Himanshu Shahi

    See :3 Sohail Qazi Kshitij Vengurlekar Aditya Suraj Tendulkar Zubair Ahmad

  • Sangram Gorai

    Oneplus 3 also have same problem. Only difference is they haven’t recalled it U0001f609 tons of articles on the internet regarding the same

  • Pareekshit Chitaguppi

    Iphone 7 will rock, it will take this as as a great opportunity

  • Lloyd Dvaz

    Bad time for this since the next iPhone is to be launched shortly…

  • Swaroop Reddy

    Oneplus 3 is best hahaha

  • Yazan Moawwad

    U0001f602U0001f602U0001f602U0001f602hhhhh iphone U0001f44d

  • Sai Sudhir

    Big blow.. :(

  • Azam Tahir

    Haha therefore i haven’t bought this sexy firstly sort out this problem mr samsung

  • Ajitesh Ranjan

    For your information Ankit Agrawal U0001f61cU0001f61cU0001f61c

  • Samir Sawant

    There must be celebration at Apple

  • Derek Kandur

    Muneer Leo /Shalu Venkatesh / Manjunath Muthyala – Fcked it…!!!

  • Wisaam Nayeem

    Zara ek baar soch leney se phaley

  • Wisaam Nayeem

    Aari ye kya toh bhi hai rey bhai

  • Sachin

    Woww nothing can get near to iPhone

  • Hasnain Ghanchi

    HAHAHAHAHA But still Samsung is more convenient among all and iPhone is something elite class you know U0001f60eU0001f602U0001f602U0001f602U0001f61d

  • Asim Khan

    sahi ma postpone hogaya launch. aaj hone wala tha. nai hoa lekin

  • Azeez Quazi

    Tag karne waala tha mai… magar tum lyt lelere ye sob cheezo ku bole bolke nai kara

  • Asim Khan

    Azeez Quazi baigan ki meri.

  • Uraza Waqar

    Hasnain HAHAHA.
    Phir log kehte k samsung acha haiU0001f602U0001f602U0001f602U0001f602U0001f602

  • Preet Sethia

    Don’t care , anyway samsung sucks

  • Iqbal Saiful

    Refurbished note 7 soon after

  • M.h. Sumon

    what the heck?