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Samsung Recalls the Galaxy Note 7 Due To Battery Explosions

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Samsung Recalls the Galaxy Note 7 Due To Battery Explosions

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Because Carrying Explosive Phones in your pocket could be harmful!

Before the Samsung Galaxy Note 7 could hit India, the South Korean company has issued a global recall of the handset. Several reports of the Galaxy Note 7 batteries exploding have surfaced since the launch of the Galaxy Note 7 in several markets.

The Note series has been in trouble since last year. The Note 5 which was 2015’s Note phone suffered the Pen-gate where the S-Pen would get stuck upside down in the Note body and cause the Note 5 to stop working.

This year it seems safety is a bigger concern and Samsung has decided to pull its products from shelves before any other injury can happen.

 

Samsung said that 35 cases of the fault have been reported to date, and it estimates the problem affects only 24 in a million devices, which equates to roughly one for every 42,000 sold. Which by itself is a small number, but in a case like this you wouldn’t want to be the owner of that one device.

In comparison to recalls this will be the highest-profile consumer tech recall, companies like Fitbit and beats have done tech recalls in the past. Samsung will need to recall and replace batteries in over 2 Million Galaxy Note 7 handsets , along with a complete change of the manufacturing process, before the company can re-introduce the product to market.

Samsung has stopped sales effective immediately and has requested customers with exiting Note 7 devices to contact their customer care centres/ phone numbers to request a replacement.

The recall will be an expensive one for Samsung and may completely hurt the reputation and hype the company was trying to build, by launching the Note 7 over a month prior to any Apple announcement. Read the full report below:

Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note 7, we conducted a thorough investigation and found a battery cell issue.

To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note 7.

For customers who already have Galaxy Note 7 devices, we will voluntarily replace their current device with a new one over the coming weeks.

We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible.

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About The Author
Bharat Nagpal
Founder and Chief Editor of iGyaan. Bharat likes to keep on top of technology ! Follow Him on Google Plus : Google+

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48 Comments On "Samsung Recalls the Galaxy Note 7 Due To Battery Explosions"

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Betty Dette
Guest

Bal.an naman nila na heavy users ang mga ga android

Crystal Erika Sevillo
Guest
Crystal Erika Sevillo

Oo gn stop na gani ang production daw

Crystal Erika Sevillo
Guest
Crystal Erika Sevillo

Uu gn stop na gani ang production daw

Wai Leong
Guest

OK. I will take note of fire extinguisher location in the building.

Ferrie Fedly
Guest

But im still getting mine in october when the new batch comes in.. Samsung Rocks

Wai Leong
Guest

Yasser O’s Ferrie Fedly I think note 7 should be ISIS latest weapon. now anyone,anytime, anywhere can explode

Betty Dette
Guest

Omg Crystal Erika Sevillo

Harshit Yadav
Guest

Samsung sucks!!!! Sony is best

Shyam Soni
Guest

Do not use gelexy note 7

Hari Prasanna
Guest

R Mani Kavi see this

Ran Rui Nuo
Guest

Thats the big features of this phone explosion U0001f604 advance happy new year for note 7 users #keepsafe

Rohan Shetye
Guest

Redmi note 3 In stock In both gold and silver look http://amzn.to/2bKDkE4 (Gold) http://amzn.to/2bKCxmt (silver)

Rahat Imran
Guest

MD Azad Khan dekh le

Aditya Suraj Tendulkar
Guest
Aditya Suraj Tendulkar

^ Xiaomi gave the guy whose Mi4i burst a new replacement mi4i , and the guy never posted about it

Himanshu Shahi
Guest

hmm :p No. 1 still with issues.

Osim Sagor
Guest

Sumsung s3 camera demage in side so plz help me

Suraj Ausarkar
Guest

I phone best forever

Syed Zain Ali
Guest

Ezaan Saadi ab bol uh #andriod-users ye kiya ha bara bolta tha note note or kuch bolna ha ab U0001f602U0001f602U0001f602U0001f602U0001f602U0001f602U0001f602

Xahibzada Annas Jan
Guest

Nadeem Fazal Shinwari
Kazi Ixmail
Mohammad Ibrahim

Nilesh Kumar Singh
Guest

thank fr ur concern brother

Ankit Agrawal
Guest

Thank God.. Idea was dropped for a month U0001f602U0001f602

Kshitij Vengurlekar
Guest

2016 Q3 and Q4 are disasters for Samsung.

Anwar Khan
Guest

Nilesh Kumar Singh…stay alert

Ashutosh Sangare
Guest

Brian D’souza ye padh

Princeatal Feroz
Guest

Bad time for this since the next iPhone is to be launched shortly…

MOazzam Ejaz
Guest

Faisal bhai dekh len ab iphone iphone hi haU0001f602

Himanshu Shahi
Guest

See :3 Sohail Qazi Kshitij Vengurlekar Aditya Suraj Tendulkar Zubair Ahmad

Sangram Gorai
Guest

Oneplus 3 also have same problem. Only difference is they haven’t recalled it U0001f609 tons of articles on the internet regarding the same

Pareekshit Chitaguppi
Guest
Pareekshit Chitaguppi

Iphone 7 will rock, it will take this as as a great opportunity

Lloyd Dvaz
Guest

Bad time for this since the next iPhone is to be launched shortly…