Samsung Galaxy Note8 Users Are Reporting The Same Battery Issue

When the Samsung Galaxy Note7 was recalled due to serious battery issues, many thought that the ‘Note’ lineup would be scrapped due to the amount of bad press it had attracted. However, in August of 2017, the South Korean tech giant launched the Galaxy Note8. The device had everything, from a great camera to the excellent S Pen integration. It seemed like the days of ‘BatteryGate’ have been left behind by the company.

However, over the past few days, Samsung’s help forum has various posts about user’s Galaxy Note8 not charging. The issue seems to occur after the phone battery is fully drained to 0% and shuts down. When users try to charge the phone again, it doesn’t charge at all.

One of the posts read:

I’ve tried 3 different power cables and cords but nothing. I charged overnight and still nothing. Completely dead. Phone still looks brand new because I bought a rugged case for it. I’ve treated it like a newborn baby so it must be defective.

It appears that Samsung is aware of the issue. Samsung employees active of the help forum are offering repairs and replacement devices for customers with phones that aren’t charging. So far, the issue is not being reported in enough devices for it to be a huge issue. But, considering what happened with the Galaxy Note 7, it won’t be surprising if Samsung moves ahead with caution when it comes to even the tiniest of battery-related issues.