Google Allows Developers to Respond to Play Store Comments
Big news for small developers: regardless of size, presence or popularity, all devs can now respond to comments in the Play Store.
Way back in June of 2012, Google began letting developers reply directly to user comments in the Play Store. The one catch with that, this was made available only for a select group of developers, those sporting a “Top Developer Badge.” And well, flash forward back to the present day and it looks like this is now rolling-out to all developers.
Not only will this help establish better relationships between app developers and their customers, but it will also allow developers to provide feedback and answer questions to critical comments or concerns. Trevor Johns, developer programs engineer at Google, previously said that “conversations are meant to be two-sided, and facilitating discussion between developers and users will ultimately yield better apps, to the benefit of everyone.”
The feature doesn’t seem to have rolled out in full, though it should only be a matter of time before your complaints can be heard, and dealt with, in one fell swoop.
Google+ integration was also recently added to the Play Store, forcing members of the social network to post comments under a real name, opening up richer commentary and preventing troll culture from taking over.