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Micromax Promises Canvas 4 Replacement If Problems Are Not Fixed Within 7 Days At Service Centers

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Micromax Promises Canvas 4 Replacement If Problems Are Not Fixed Within 7 Days At Service Centers

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At an event in New Delhi today, Micromax announced their new flagship device, the Micromax Canvas 4. 

Micromax Canvas 4’s key feature is a blow to unlock software. That and a 5 MP camera in the front ensure that the users have nothing to complain about lack of basic features. The main camera is a 13 MP autofocus camera and the back panel is glazed just like on Samsung Galaxy phones.

The Micromax Canvas 4 A210 has a HD 720p display on a 5-inch screen. The phone sports the MediaTek MT6589 SoC. There will be 1 GB RAM, 16 GB internal storage and a 2000 mAh battery. It will run on Android 4.2 Jelly Bean. The phone is 144 mm high (5.67 inches ) and 76 mm wide (2.87 inches).

We’ve often heard people complain about the after sales service provided by Micromax, and it seems that Micromax is trying to improve their reputation. At the event today, Micromax announced that if you submit your Micromax Canvas 4 for repairs at one of their service centers and the device is not fixed within 7 days, they will give you a brand new replacement free of cost.

At the moment, this scheme is only available for Canvas 4 devices, but Micromax said they will be rolling out this feature to other devices in the coming months. 

Lets hope Micromax stands true on their promise!

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About The Author
Shivaank Rana
Shivaank Rana
iGyaan's Carlos Santana! Shivaank loves Apple products! He stays up to date with the latest happenings of the tech world and gets his hands dirty with the latest Gadgets! Follow Him on Google Plus : Google+
60 comments
samarthya
samarthya

Lets wait and see submitted a 30 days old phone to service center, which was really shoddy (in NCR) I doubt they will replace it, there customer support is non existent.

samarthya
samarthya

Lets wait and see submitted a 30 days old phone to service center, which was really shoddy (in NCR) I doubt they will replace it, there customer support is non existent.

paramjeet2
paramjeet2

This News is false. I have submitted my canvas 4 handset in Noida service center and it is still with them. its now more than 10 days they are not able to repair it nor they are replacing it.


Service center people even don't inform about the status. The work experience with Micromamx, the worst hand set maker in the world

paramjeet2
paramjeet2

This News is false. I have submitted my canvas 4 handset in Noida service center and it is still with them. its now more than 10 days they are not able to repair it nor they are replacing it. Service center people even don't inform about the status. The work experience with Micromamx, the worst hand set maker in the world

maltaresk
maltaresk

the news cation for re-fixing within 7 days is a mis leading caption. now they says repair will take mini 25 days.

maltaresk
maltaresk

the news cation for re-fixing within 7 days is a mis leading caption. now they says repair will take mini 25 days.

maltaresk
maltaresk

no update status is available at call center. everybody repeats the same sentence, that it will take 25 days to repair, to change the screen. i feel when co. knows well that so many 1000s of phone will come for repair, infrastructure should be in palce to deliver in a reasonable time frame, rather then jab ho jayega tab batayenge, this indicates no plg.... all left to chance ...

maltaresk
maltaresk

no update status is available at call center. everybody repeats the same sentence, that it will take 25 days to repair, to change the screen. i feel when co. knows well that so many 1000s of phone will come for repair, infrastructure should be in place to deliver in a reasonable time frame, rather then jab ho jayega tab batayenge, this indicates no plg.... all left to chance ...

maltaresk
maltaresk

micromax contact no 18605008286, is always showing it is busy....not able to contact .

maltaresk
maltaresk

micromax contact no 18605008286, is always showing it is busy....not able to contact .

maltaresk
maltaresk

the best deal mmx can adopt will be, deposit ur phone with problems n take away ur money back with thanks, what is wrong in this if they r so much confident in their own system. if not , that means they hv doubt in themselves.

maltaresk
maltaresk

the best deal mmx can adopt will be, deposit ur phone with problems n take away ur money back with thanks, what is wrong in this if they r so much confident in their own system. if not , that means they hv doubt in themselves.

maltaresk
maltaresk

many people r writing here that when they got repaired phone back. they got it with a new  problem gifted to them.

maltaresk
maltaresk

many people r writing here that when they got repaired phone back. they got it with a new  problem gifted to them.

maltaresk
maltaresk

i purchased canvas 4 on 15th oct. just after two months uses it developed screen problem. it displays bad raster with so many lines on the screen. i deposited phone in Nagpur smart services ( mmx auth service center ) on 24th Dec. they says it will take around one month to diagnose and repair it. here on advertisement some body says it will be replaced withing 7 days.can i be hopeful that micromax will stand to its word and replace within 7 days. or they should advertise that its not possible. who can reply it i hv sent mails to directly to them also.

maltaresk
maltaresk

i purchased canvas 4 on 15th oct. just after two months uses it developed screen problem. it displays bad raster with so many lines on the screen. i deposited phone in Nagpur smart services on 24th Dec. they says it will take around one month to diagnose and repair it. here on advertisement some body says it will be replaced withing 7 days.can i be hopeful that micromax will stand to its word and replace within 7 days. or they should advertise that its not possible. who can reply it i hv sent mails to directly to them also.

gowri sankar.b
gowri sankar.b

I purchased Micromax canvas 4 it is switching off at least 10 times a day when I tried to use some applications and contacts plz suggest me how to solve this.

pradhan
pradhan

I have problem wid canvas 4 when i m open lock the mobile is going to switch off... Plz give solution for these freinds......

prem shukla
prem shukla

i gave my canvas 4 yesterday at mira road. company says they will take min 20 days.

Preetham
Preetham

Worst service ever I gave my canvas hd Dy took 2months to get the screen replaced

Ravi
Ravi

My Canvas 4 Doesn't start at all give it to service center they're saying it would take minimum 20 Days Can anyone tell is there a replacement for new one with free of cost if service is not done within 7Days.........

Abhishek
Abhishek

my canvas 4 is having problem in opening the contact numbers, the message that comes on screen "Unfortunately contacts has stopped". If possible send me the solutions for this issue. Abhishek 9167233560

monu
monu

Same here bro plzz tell me what should i do tell me on this no 918929393900

kumar
kumar

Its wrong and fake information. The service centers are taking minimum 20 days to repair the canvas 4. 20 days is the minimum and average time is upto 2 months. my phone canvas 4 imei 911316300179098 is already submitted at radio center, allahabad for more than 10 days. and they are saying it will take 20 more days. the same was purchased on 18th aug 2013. dont buy canvas 4. They will make fool out of you.

visu9012
visu9012

so what micromax is saying is ur phone will break quickly but dont worry well replace it in a week yay!!!!! (or buy canvas hd)yay!!!!!

visu9012
visu9012

so what micromax is saying is ur phone will break quickly but dont worry well replace it in a week yay!!!!!

(or buy canvas hd)yay!!!!!

shantanu
shantanu

I think those all are strategic steps by micromax...their new flagship handset is always costlier than its predecessor......but this time they missed the specifications to justify the price of the handset...!The day is not far when the micromax will launch a handset at a price tag of 30000-35000...:-)...But of course no one will buy it....!

shantanu
shantanu

I think those all are strategic steps by micromax...their new flagship handset is always costlier than its predecessor......but this time they missed the specifications to justify the price of the handset...!The day is not far when the micromax will launch a handset at a price tag of 30000-35000...:-)...But of course no one will buy it....!

eminemfan
eminemfan

hahaha micromax losers new tagline is can life be re branded? hahaha

eminemfan
eminemfan

hahaha micromax losers new tagline is can life be re branded? hahaha

Sadique Ali
Sadique Ali

the specification had to be secret otherwise nobody would have booked the phone

Sadique Ali
Sadique Ali

the specification had to be secret otherwise nobody would have booked the phone

Sadique Ali
Sadique Ali

This is the Secret Specification.!!!!!!!!!!!!! Same as Canvas HD

Sadique Ali
Sadique Ali

This is the Secret Specification.!!!!!!!!!!!!! Same as Canvas HD

SunnySharma1
SunnySharma1

White or Black which 1 is better looking, and can we choose the colour while making the balance payment?

eminemfan
eminemfan

SunnySharma1 none.better wait for iberry auxus neclea n1 which is killer of canvas 4 and will be available for booking in 4 days.or xolo play t1000 with nvidia tegra 3.

SunnySharma1
SunnySharma1

White or Black which 1 is better looking, and can we choose the colour while making the balance payment?


eminemfan
eminemfan

@SunnySharma1 none.better wait for iberry auxus neclea n1 which is killer of canvas 4 and will be available for booking in 4 days.or xolo play t1000 with nvidia tegra 3.

rakeshpatil46
rakeshpatil46

check th video guys all spec n photos of canvas 4 r here