Tag: Airtel Net Neutrality

TRAI Receives More Than One Million Emails in Favour of Net Neutrality

The heated debate over Net Neutrality doesn’t seem to end up anytime soon. In response to the online protest initiated by TRAI, the independent telecommunications authority received over 1.5 lakh e-mails within two days. Now, the protest has touched one million mark.

The Telecom Regulatory Authority of India has received more than one million emails in support of Net Neutrality from the citizens of India. The statement was made by a voluntary group managing the ‘Save the Internet’ program. The figures are of until yesterday, and the emails are continuously flooding TRAI’s Inbox.

As per a report, netizens have been bombarding the TRAI with 50 emails every minute. This resulted in the campaign hit one million mark within just 12 days. The creators of savetheinternet.in were surprised as they expected the campaign would not last more than 15,000 emails.

TRAI put up a consultation paper called “Regulatory Framework for Over-the-Top (OTT) Services” and asked users for their comments. April 24, i.e. today, is the last date of submit your vote and make your voice heard. Click here to back the movement.

Many celebrities and well-known personalities from different fields have come in support of free internet. Rahul Gandhi is the latest to join the club and ask for freedom of the internet.

April 24, 2015
Airtel Finally Speaks Up About Net Neutrality

In the past few weeks, Airtel has managed to unite the online world against it. It did so, by launching the infamous Airtel Zero plan, which is a clear violation of net neutrality. Earlier today, Flipkart, paying heed to the online negativity gathered, announced that it had made the wise decision of backing out of the Airtel Zero plan.

Read what Airtel has to say below:

Airtel fully supports the concept of Net Neutrality. There have been some misconceptions about our toll free data platform – Airtel Zero. It is a not a tariff proposition but is an open marketing platform that

1. Allows any application or content provider to offer their service on a toll free basis to their customers who are on our network.

2. Such customers whether on a data pack or not will therefore be able to access these toll free services free of charge.

3. No site whether on the toll free platform or not under any circumstances is blocked, throttled or provided any form of preferential access.

4. The toll free platform is open to all content providers on a completely non discriminatory basis and operates on the same principle as 1-800 toll free voice services.

The statement made by Flipkart regarding their decision not to offer toll free data service to their customers is consistent with our stand that Airtel Zero is not a tariff proposition. It is merely an open platform for content providers to provide toll free data services. The platform remains open to all companies who want to offer these toll free data services to their customers on a completely non discriminatory basis.

April 14, 2015
Flipkart Backs Off From Airtel Zero, Sticks to the ‘Larger Cause of Net Neutrality’

After facing a barrage of criticism for tying up with the controversial Airtel Zero plan, e-commerce giant, Flipkart, has withdrawn out of the service. According to a Flipkart spokesman, the e-commerce giant has taken the wise decision to walk away from their partnership with Airtel and instead they want to commit themselves to the ‘larger cause of Net Neutrality’.

A week back, Flipkart caused a major outburst when they announced that they would be joining Airtel Zero. This act allows companies to buy data from telcos and offer their consumers free internet access. This lead to violation by discriminating various Internet services on the basis of price.

Here’s the complete official statement from Flipkart:

We at Flipkart have always strongly believed in the concept of net neutrality, for we exist because of the Internet. Over the past few days, there has been an enormous amount of debate, both internally and externally, on the topic of zero rating, and we have a deeper understanding of the implications. Based on this, we have decided on the following:

We will be walking away from the ongoing discussions with Airtel for their platform Airtel Zero.

We will be committing ourselves to the larger cause of Net Neutrality in India. We will be internally discussing over the next few days, the details of actions we will take to support the cause.

We will be working towards ensuring that the spirit of net neutrality is upheld and applied equally to all companies in India irrespective of the size or the service being offered, and there is no discrimination whatsoever.

To protest against Airtel’s net neutrality violation, a website has been launched called www.SaveTheInternet.in, using which anyone can send a direct mail to TRAI in support of the cause. According to reports, within three days a record of 1.5lakh petitions were emailed to TRAI.

After Flipkart, many politicians are showing concern and have joined in to pitch in for Internet freedom. Next month, a panel of six members will be set up by the telecom department, who will give in their final take on Net Neutrality.

To know more about Net Neutrality, click here.

April 14, 2015
Report : Government to Intervene on Airtel’s Net Neutrality Violation

Net Neutrality is currently a heated issue amongst the people of India. Recently, Bharti Airtel has received a lot of flak for its contentious “Airtel Zero” plan from social media users. Following the reports of Airtel’s preferential treatment for websites, the government has reportedly decided to intervene and has said that it plans to keep a close watch on the company’s developments.

According to a report by the Times of India, the Department of Telecom (DoT) is looking into the Airtel’s Zero plan to give special privileges to some websites and confined access to the others. A high-rank official stated about the government will take on the Zero plan, “DoT is looking into finer details and whether it goes against the spirit of net neutrality.”

Meanwhile, the Telecomm Regulatory Authority of India (TRAI) has also started an online protest against net neutrality, which has received a tremendous response from users. Last Saturday, government uploaded a consultation paper called “Regulatory Framework for Over-the-Top (OTT) Services” where stakeholders were asked to comment. Within two days, the government received over 1.5 lakh e-mails asking to protect network neutrality in the country. A vast group of people are in support of net neutrality and want Internet to be a free space – where everyone can access anything at the same speed.

The inspection by DoT will be in conjunction with TRAI’s OTT program and will also bring to light Airtel’s previous attempts to assault net neutrality. The national telecom operator tried to induce differential charges for various online services like Skype, Viber, WhatsApp, but received an aggressive backlash resulting it to withdraw the proposed plan.

The source also stated that the government might not take any immediate action against Airtel and will scrutinize the matter initially. Meanwhile, Airtel has denied allegations and said that the Zero plan is “non-discriminatory” and doesn’t give undue preference to any company.

The net neutrality campaign has gained momentum over social media, and people of diverse streams are joining hands to make Internet a free and fair space. Various campaigns are trending on Facebook and Twitter like #SavetheInternet, #NetNeutrality in an attempt to make sure that the internet doesn’t get dragged into a class system.

April 13, 2015
With the Launch of Airtel Zero, Airtel Violates Net Neutrality Yet Again

A few months back, Airtel was on the receiving end of much public backlash following its decision to introduce differential charges for various online services. This was the first direct assault on Net Neutrality principle in India and the telecom major was forced to roll back the new policy. The company has introduced a new service called Airtel Zero which attempts to split services but with a friendlier face.

Airtel Zero is a new platform that will let companies buy data to offer their apps to consumers for free. It will allow users to access these apps without incurring data charges. This can be seen as a direct violation of net neutrality as it will give priority access to some apps over others.

Net neutrality principle states that all data on the internet should reach their destination with equal speeds and service providers cannot charge extra for priority access. Airtel will rope in extra revenues through Airtel Zero and companies with enough capital would be able to pay for this access while the budding apps will be left back to fend for themselves.

E-commerce giant Flipkart is also receiving criticism for signing up for the service that violates net neutrality. Airtel has reportedly called the new service a “B2B platform that is open non-discriminatory and will be a win-win for customers and businesses.” They added that they intended to include as many vendors as possible. But they haven’t made public the agreement or the fees paid by the vendors to reach the consumers. This raises the question whether the platform will be inclusive of new apps or will give priority access to just a few apps.

In the light of recent worldwide demand for tougher net neutrality laws, the Telecom Regulatory Authority of India(TRAI) has brought forward a consultancy paper in the public domain. It has asked stakeholders that include the general public to share their views on net neutrality.

It is Airtel’s second attempt at undermining net neutrality, and it can be potentially dangerous for the growth of the information based economy that demands a free and fair internet. So if you want to get your voices heard at TRAI and want the Indian government to keep the internet open for all, you should send in your comments at [email protected]. You can find more information on the net neutrality consultation paper on TRAI’s website.

April 6, 2015
Airtel Drops Price Hike on VoIP Packs; Set to Resume Old Rates

Seems like the outcry of millions of Airtel subscribers in India has reached the ears of top officials handling Bharti Airtel. Airtel has dropped the idea of price hike for internet voice calls through apps such as Skype and Viber. In a statement released by Airtel today, the firm clarified that it is taking back the implemented rates on VoIP, keeping in view of the fact that TRAI has already started considering the issue.

The official statement reads, “In view of the news reports that a consultation paper will be issued shortly by TRAI on issues relating to services offered by OTT (over the top content) players, including VoIP, we have decided not to implement our proposed launch of VoIP packs.”

The operator added that it is hoping for an unbiased outcome which will profit both the stakeholders and the Indians, “We have no doubt that as a result of the consultation process a balanced outcome would emerge that would not only protect the interests of all stakeholders and viability of this important sector but would also encourage much needed investments in spectrum and roll out of data networks to fulfill the objective of digital India.”

The Voice over Internet Protocol (VoIP) in India is free by all operators but Airtel took a different route by quietly implementing new rates a day after Christmas. The new rate left the user’s eyes wide open as it charged Rs. 1.8 – Rs. 3.98/ minute for audio calls, Rs. 22.50/ minute for video calls and a whooping Rs. 135/minute for HD video calls.

December 29, 2014

Airtel Violates Net Neutrality; Will Now Charge Extra for Free Call and Chat Services

We have heard the term Net Neutrality a lot this year, mostly in the context of the politically charged conversation that is happening in Washington. Net Neutrality is a bedrock principle of the internet. It says that internet providers cannot pick and choose between different internet offerings. For e.g., internet providers cannot charge extra for YouTube or Skype or any other individual website or service. All websites must get equal speeds, and no service can be charged extra. Internet providers are actively trying to dismantle this principle to boost their revenues further. In India, Airtel has drawn the first blood and has introduced extra charges for Voice Over Internet Protocol (VoIP).

Bharti Airtel has brought out the new rates a day after Christmas when it thought no one would notice. The new rates almost feel like the company is holding you upside down and shaking down every last penny you got in your pocket.

This is the official quote from Airtel’s terms and conditions page:

[quote text_size=”small”]

All Internet/data packs or plans (through which customer can avail discounted rate) shall only be valid for Internet browsing and will exclude VoIP (Both Incoming/ Outgoing). VoIP over data connectivity would be charged at standard data rates of 4p / 10 KB (3G service) and 10p / 10 KB (2G service).

[/quote]

Here are the new rates:

Features of VOIP services like Skype, Viber and other free apps	Before	Now
Audio	Rs. 0.00	Rs. 1.8 – Rs. 3.98 per minute
Video	Rs. 0.00	Rs. 22.50 per minute
HD-Video	Rs. 0.00	Rs. 135 per minute

Telephony and Internet service providers have seen a dip in their earnings since the advent of app-based messaging and calling services. Services like WhatsApp have brought down SMS usage, and Skype and Viber like services have affected call based revenues for the companies. This has led to expensive internet data packs which have also resulted in protests in the past. The mobile market in India has become monopolistic as the rates have become stagnant across all service providers. There aren’t a lot of choices left for the consumers. But this move by Airtel is a major assault on the freedom of the internet and can lead to even more attacks on net neutrality if not protested right now. The company has made video chatting service more expensive than ISD calling.

In the information age, internet has become an essential utility, and every day is becoming more intertwined with our lives. We now use it for paying bills, shopping, apply for jobs, gathering knowledge and much more. It has also allowed small start-ups to take on big companies. But by decimating net neutrality, companies like Airtel and others can charge you different rates for different websites. Imagine paying for a browsing data pack, a separate pack for WhatsApp, and an another one for YouTube, and so on. Sounds scary, doesn’t it? Airtel just took a step closer to making that future a reality.

A free and open internet is important; it should not just be a service anymore, it should be considered an inviolable right, just like right to freedom of speech. Net Neutrality is supported by big names of the tech world like Google, Facebook, Amazon, and others. Airtel has opened a can of worms that needs to be immediately shut down and buried. In America, even President Obama has stood by the Net Neutrality principle. Airtel needs to mend its ways immediately.

Here’s John Oliver explaining the importance of Net Neutrality in his own style.

[poll id=”25″]

Updates:

1. Minister of Telecom has said that the government is looking into it and will come with a structured response.

2. According to TOI, Airtel has said that the new VOIP charges are only meant for Audio calls only, video chats can still be done through data packs. The company says that there will be a 6 month cooling off period before the new charges are introduced. They also added that only prepaid customers would have to get the VOIP pack for audio calls.

December 26, 2014