The entire song and dance around Facebook’s Free Basics has finally come to an end as the company officially announced its end in India today.
“Free Basics is no longer available to people in India,” explicitly states the emailed statement.


The Telecom Regulatory Athority of India (TRAI), today has announced final guidelines on differential pricing. Ruling heavily in favour of Net Neutrality, TRAI has said, ” No service provider shall offer or charge discriminatory tariffs for data services on the basis of content”
The telecom sector regulator with this ruling has barred differential pricing of data products, which effectively will mean that controversial zero-rating ideas such as Facebook’s Free Basics won’t be allowed to kick-off in the country.
TRAI also looks increasingly likely to disallow subsidised data packages already on offer which allow services, such as Whatsapp or Twitter etc to be availed at discounted prices through special packages.

The Regulator has warned operators that they cannot enter into any arrangement based on discriminatory pricing failing which they could be fined upwards of Rs 50,000 a day.
“Prohibition of discriminatory tariff is necessary to ensure that service providers continue to fulfill obligations in keeping internet open and non-discriminatory,” TRAI said.
This particular decision by TRAI will come as bad news for telecom operators who have been increasingly looking at differential pricing of data services as a source of increasing revenues. It will also come as a huge blow to social networking giant, Facebook which has invested heavily in Free Basics.

In what will come as welcome news to millions of netizens across the country, the Telecom Regulatory Authority of India(TRAI) in its latest communication to Facebook, has in rather stern words intimated to the company that it does not approve of the manner in which Facebook is misrepresenting the results of its ‘support Free Basics’ campaign, and what it seems to be suggesting is a subtle attempt at nudging the voice of the people out of the decision-making equation.
This letter from the desk of TRAI’s joint advisor K.V Sebastian, pulls up Facebook for the way it has conducted itself through the campaign to save Free Basics from being shut down. TRAI has suggested that Facebook is guilty of not conveying the full text of the regulator’s message to users who had supported Free Basics, and hence is misleading them into making uninformed choices.

TRAI had earlier asked Facebook to convey to its users in support of Free Basics and zero-rating campaigns four specific questions which the telecom regulator wanted answers to before taking any final decision on the matter. Facebook, for its part responded to TRAI’s request by sending back a highly charged template response in favour of saving Free Basics which it claimed reflected the sentiment of its users.
TRAI’s reply to this read,
“Your response is silent on whether the text of TRAI has been shared with users as was specifically requested by TRAI. In light of the tangential natures of the responses by the users to the questions asked, the communication of the text was vital to demonstrating and ensuring that those who are responding to TRAI are making informed decisions.”
The letter further goes on to say that in light of Facebook not disclosing crucial information to users, TRAI does not accept Facebook’s assertion that the initial template responses in support for ‘Free Basics’ and ‘Digital Equality’ are an appropriate representation of what people are saying.
TRAI, not mincing its words, has also slammed Facebook in this letter over what it calls as ‘self-appointed’ spokesmanship on behalf of its users who it says “have not authorized Facebook of speaking on their behalf collectively.”
It has further said that it does not approve of this practice of Facebook, and believes that what the company is doing through these uninformed template responses is curbing “public consultation” which it believes “has the flavour of reducing this meaningful consultative exercise designed to produce informed decisions in a transparent manner into a crudely majoritarian and orchestrated opinion poll”.

Last year, the Telecom Regulatory Authority of India (TRAI) raised the issue of net neutrality and, needless to say, it sparked off a major debate. This eventually led TRAI to invite public comments on the differential pricing of net services and the last date to submit counter-comments was 14th January.
Of the total 24 million applications submitted over TRAI’s paper on the differential pricing of data, a significant aspect of net neutrality, there were only 21 counter-comments submitted by individuals or organisations.
List of telecom operators that countered the proposal of keeping net services neutral of discriminatory pricing include Airtel, Vodafone, Idea Cellular and Reliance Communications, through industry bodies, Cellular Operators Association of India (COAI) and Association of Unified Telecom Service of India (AUSPI). COAI and AUSPI said in their joint counter-comment,
“Price differentiation will allow TSPs to cater to specific consumer requirements, including facilitation of access to those segments that are currently unconnected or poorly connected. Price differentiation is a widely adopted business practice used in many industries.”
While talking about the net-neutrality debate in India, how can we not talk about Facebook and its Free Basics? While openly opposing differential pricing of internet services, Facebook continued to defend Free Basics and claimed one more time that it’s not a threat to net neutrality.The company defended itself in an official statement,
“This is not true and evidence refutes it. In addition, this need not be a material concern since the programme is open to all operators on the same terms in a non-exclusive manner.”
While the future of net neutrality still seems uncertain, we can only hope to wait and watch the events unfold. In the meantime, find more information here Facebook’s Free Basics.