Tag: Support

WhatsApp Will End Support for Blackberry and Symbian in December 2016
Come December 2016, WhatsApp will end all support for handsets running Symbian, Nokia S40 and all Blackberry operating systems. The Facebook-owned chat application will also remove support for those running on older versions of Windows mobile, Android and iOS.

The full list of operating systems :
- BlackBerry, including BlackBerry 10
- Nokia S40
- Nokia Symbian S60
- Android 2.1 and Android 2.2
- Windows Phone 7.1
- iPhone 3GS/iOS 6
The company did apologise for ending the services but, claims that if it is to offer newer services including encryption and voice calling, users will need to upgrade to newer gen handsets.

This was a tough decision for us to make, but the right one in order to give people better ways to keep in touch with friends, family, and loved ones using WhatsApp. If you use one of these affected mobile devices, we recommend upgrading to a newer Android, iPhone, or Windows Phone before the end of 2016 to continue using WhatsApp.

WhatsApp has also started pushing messages to those on the mentioned platforms notifying users that they will not be able to use WhatsApp post 31/12/2016

via
July 13, 2016
Microsoft Ends Support for Internet Explorer 8, 9 and 10

The first generation of netizens would fondly recall their days of web browsing and how Internet Explorer played such an integral part in it. But looks like it’s time to let go and move on, folks, as Microsoft finalised its withdrawal of support for the browser. The company would no longer offer technical support or security updates for Internet Explorer 8, 9 and 10.Microsoft had declared its plan to end support for the browser first in July 2014, and starting today, these plans have gone into action. However, the company would still continue to support Internet Explorer 11 and Microsoft Edge. Microsoft Edge comes embedded with any device running on Windows 10, and also offers integration with Cortana.

If users wish to continue using the older versions of the browser -not sure if there are many takers for it to begin with -Microsoft warns you against malicious software that might harm your computer. According to statistics, one in every five internet user was still using Internet Explorer 8, 9 or 10 in December. However, looks like now users might want to experiment with other options, especially since there are so many available to them -Opera Mini, Google Chrome, Firefox, Safari et al.

January 12, 2016
Here’s How Facebook is Supporting ‘Digital India’

Prime Minister Narendra Modi’s visit to the Silicon Valley has already created quite a buzz on social media platforms. While the likes of Sundar Pichai and Tim Cook have expressed their support for Digital India on Twitter, Mark Zuckerberg wanted to express his support by displaying it to the world on his home turf, and by that we mean Facebook. On Sunday, Zuckerberg changed his profile picture ahead of his Townhall interaction with the PM. The new profile picture has his own display picture with the Indian tricolour overlaying it.

I changed my profile picture to support Digital India, the Indian government's effort to connect rural communities to... Posted by Mark Zuckerberg on Sunday, September 27, 2015

Clearly, Zuckerberg's "effort to connect rural communities" integrates Digital India with his own Internet.org initiative (now changed to Free Basics by Facebook). Following Zuckerberg, Modi changed his profile picture as well, and expressed his thanks for Zuckerberg's support.

Thanks Mark Zuckerberg for the support. I changed my DP in support of the efforts towards a Digital India. You too can change your DP at fb.com/supportdigitalindia Posted by Narendra Modi on Sunday, September 27, 2015
Pretty soon the rest of Facebook caught on as well with thousands of users changing their profile pictures in support of Digital India. Users can visit fb.com/supportdigitalindia to have their own version of the profile picture. It seems likely that Facebook is attempting to merge Internet.org with Digital India since the former has received strong criticism in India. In the last few months, we have been seeing advertisements by Facebook claiming how rural India will benefit from free internet. Post your comments below if you think Digital India should merge with Internet.org or not.

September 28, 2015
Apple is Working for the Keyboard Fix of the 13 Inch Mackbook Pro Retina Display

Apple has acknowledged the keyboard issues with the 13 inch Mackbook Pro Retina display, the keyboard as well as on the trackpad.

The Cupertino based company has posted to its support forums that an update for the unresponsive inputs is en route, while the solution to this problem was closing the display for a full minute to reset the relevant hardware might be a solution.

Symptoms:

Apple is aware of rare circumstances where the built-in keyboard and Multi-Touch trackpad may become unresponsive on 13-inch MacBook Pro with Retina display (Late 2013) computers and is working on an update to resolve this behavior.

Resolution:

If you experience this issue, reset the keyboard and trackpad by closing the computer’s display for approximately one minute and then open it.

October 31, 2013
Xbox One Will Only Work In Certain Countries At Launch Excluding India

If you were thinking about ordering the Xbox One via a relative/friend abroad and use it in India before it officially launches here, Microsoft wants you to forget about it.

Just when you thought Microsoft couldn’t go a day without some new anti-consumer disaster it’s been revealed that the Xbox One is so reliant on its online connection that it won’t even turn on in some countries, no matter where you buy it from.

Microsoft’s Xbox One preorder information page states that the console will only support Live in only 21 countries at launch, and therefore presumably won’t work anywhere else.

The problem is there are only 21 supported countries at launch (depending on who you ask there are around 206 countries in the world) and that doesn’t include Portugal, Poland and most of Eastern Europe, or Japan and the rest of Asia (including India).

The full list of supported countries is Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Mexico, Netherlands, New Zealand, Norway, Russia, Spain, Sweden, Switzerland, United Kingdom, and United States.

Microsoft have described this as a “staged approach” to marketing their new console. Their regional vice president for sales and marketing in Asia stated that they were still working on allowing Asian gamers a “great experience”, including localised content.

The only alternative for people residing in India (or the other countries omitted) would be to create a new Xbox Live account that pretended to be based in a supported region

In contrast, Sony has said that the PlayStation 4 will be region-free, like the PlayStation 3.

June 14, 2013
Google+ Now Supports Animated GIF Profile Pictures

Google is taking a page out of Facebook’s book and is pushing images as a main part of Google+. As part of this initiative, it has added support for Gifs to be used as Google+ profile pictures.

[pullquote_left] “Our gif to you. You can now use animated gifs for your profile photo,” the official Google+ account announced on Monday. [/pullquote_left]

Some users are happy about the new feature, taking advantage of it to post animated snippets of themselves in various states as an avatar 2.0 kind of deal. Others, however, are expressing displeasure at the change, stating that animated profile pictures are distracting and ugly, and detract from the Google+ experience.

According to the announcement, animated Gifs are now supported on both desktop and mobile devices. However, TNW reports that this feature does not apply to iOS devices as of now.

As Matt Steiner, the person who first posted that Gifs are now supported, said, “[it is] like newspapers in Harry Potter.” We imagine some creative people will make use of this to do some funny and interesting things, much like people did with Facebook cover photos when they were first introduced.

Google also provides a link directing users to a search on “How to make a GIF” in an attempt to encourage users to have one such animated image of their own.

[Via Google+, Slashgear]

March 26, 2013