Tag: zomato India

Zomato Takes Online Food Delivery to the Next Level with its New App ‘Order’

In March, Zomato launched a delivery system where customers can place an order on its site and the same is delivered at their homes. More recently, Zomato had partnered along with Uber to help customers book cabs to the restaurant they are planning to eat. Now, the company is preparing to launch another new app called Zomato Order for its Android and iOS users.

The new yellow app’s primary functionality lies only on delivery of food. However, both, the native app and the new Order app, are intertwined in functionality. Users can switch from the older Zomato app to the new one instantly.

Zomato’s official blog reads that there are three main reasons as to why a new app is being launched. One, the focus on a single function will improve user experiences, thus making it a hassle-free app. Second, the new app will not have to be updated along with the native app and vice versa. Lastly, the two apps will be linked to each other in such a way that users will be able to look up to the restaurant in the Zomato app, and place the delivery order in the Order app.

Zomato explained,

Having two separate apps allows us to build lightweight apps that get straight to solving the problems you face. Actions that are core to the app experience can be given priority of position, and we aren’t forced into making real estate compromises.

The Order app is currently available for users in NCR and will soon be released for Bangalore, Mumbai, Hyderabad, Pune and Kolkata users. Zomato is also working on a variety of new apps. One such app is ‘Zomato Book’ which will deal only with table reservations and is scheduled for launch in the next few months.

May 11, 2015
You Can Now Book an Uber Cab Using Your Zomato App

Zomato is collaborating with the cab company, Uber, to help customers book cabs to the restaurant they are planning to eat at. This announcement came after Zomato acquired NexTable, an online table reservation app based in Charlotte, North Carolina.

This partnership has been rolled out to Zomato users across 27 cities across 13 countries including India, Australia, Canada, UK, Indonesia, South Africa, New Zealand, Philippines, Qatar, Turkey, Portugal, UAE and the US. The feature is already live for users in London and South Africa, and it will roll out soon in the other countries mentioned.

Commenting on the new feature, Pankaj Chaddah, Co-Founder and COO of Zomato, said:

[quote text_size=”small” author=”Pankaj Chaddah” author_title=”Co-Founder and COO of Zomato”]

We’re constantly looking for ways to make every meal, for everyone, a great experience. This partnership makes eating out more convenient with the Zomato app connecting to Uber services seamlessly.

[/quote]

How does it work? Once you have found a suitable restaurant on the Zomato, an Uber button appears on the restaurant page. This shows the estimated fare and the time required for the cab to arrive at your location, hence serving your needs. Seems like a favourable development for both the companies, as well as the customers.

April 23, 2015
Zomato to Start Food Delivery Service in India

Zomato is making headlines every other week. About a month back, Zomato acquired Urbanspoon, a restaurant information and recommendation service in the US and just few days back, it expanded beyond search by debuting its cashless payment system in Dubai. Now, the company is planning to get closer to their customers by reaching their doorstep.

The online restaurant discovery service is geared to launch a delivery service where users can place an order on Zomato, and it will deliver the same to your home. The service will commence in India on 16^th March and will cover 2,000 restaurants initially. The company expects to increase the count to 10,000 within one month of the launch of the service.

The CEO and Co-Founder of Zomato Deepinder Goyal said –

We have a sales team of around 300 in India and 5,000-odd advertisers… these partners know the volume we bring to them so it is quite easy for us to launch this [new service]

The service is presently in testing mode which includes 500 staff and a few restaurants. Goyal drew some light on its workings saying that the company will provide the restaurants with an iPad, which will be fitted with an app. This app will transform the iPad into a hotline and order will be taken through it. After each order, users will be asked for their rating and on the basis of the evaluation, the restaurants’ profile will be displayed.

With Zomato’s reach to millions of people across India, there is a pressure on the restaurants to make timely deliveries. After all, the site is a dominant medium for free advertising.

February 12, 2015
Coming Soon: Dine-and-Dash Using Zomato’s Cashless Payment Feature

The popular restaurant discovery service Zomato is getting bigger and better with every passing day. After spreading its reach to more than 22 nations across the globe, Zomato is leaving no stone unturned to become everybody’s to-go service. The restaurant search service recently introduced a new feature that allows you to pay from the app itself, without peeking into your wallet for a card or hard cash.

The cashless payment system on the app is launched in Dubai as of now, but the company will soon release it in India this year. The Co-Founder and COO of Zomato, Pankaj Chaddah, confirmed the same in a conversation with a leading publishing daily.

We definitely plan to introduce it in India over the course of the year. Once we see how this does in Dubai however, we’ll get a better idea as to what we can expect when we roll it out on home turf.

Let’s take a look at how the Zomato’s cashless feature works. When a person visits a partnered restaurant and checks in through the app, the ID gets connected to the billing system. It totally depends on the user how he/she wishes to pay. If the customer opts to pay through the cashless payment option, the payment method integrates with the billing system of the restaurant and the amount gets deducted.

The company said that Dubai was the ideal city to test the new feature as credit card users. On the other hand, Indians prefer to pay the bill via cash and not by card. Meanwhile, users can pay through the app at the participating restaurants, but the company will continuously be adding more restaurants to its list.

For now, the feature is released for Zomato iOS only, but Android users can expect it soon.

February 4, 2015