Seems like Air India is finally awake from a deep slumber. It has officially launched a new app for smartphones to make bookings simple and convenient even while you’re on the move. Better late than never, Air India has also officially boarded the micro blogging site Twitter with a new account @airindiain.
As already mentioned, the app should facilitate quick and hassle free bookings along with providing user oriented information like fare details, check ins etc. The app is only available only on the Play Store for now, though will be rolled out for iOS soon.
The airline already has a Facebook page and getting onto Twitter account would be considered a step in the right direction. This makes Air India the sixth Indian airline to have an account on Twitter.
????? / ???? ?????? ???? ???? ????? ????? ?? ??? ?????? ?? ?? ?????? ?? ???? ?? ???? ?? —-> @AirIndiaIN
— SANJAY BAFNA (@sanjaybafna) October 22, 2014
“We will be launching our Twitter account in the next few days,” said Rohit Nandan, chairman and managing director of Air India. “I know it’s a tough task for us to be there, but we have to improve our customer services and I think this is the step in that direction. This will keep us on our toes. We would try to do our best so we can solve customer queries in real time. And gradually scale up our efforts,” said Nadan in a report published by Times of India.
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