Tag: hardware issues

Apple Admits That The iPhone X & 13 inch MacBook Pro Have Hardware Issues
Technology is evolving rapidly and companies are bound to update products every year to keep up with their competition. But, this fast-paced development can often lead to hardware issues which arise after the products have reached the customers. One such infamous case was the ‘exploding batteries’ on the Samsung Galaxy Note 7. And recently, Apple has announced that the iPhone X and 13-inch MacBook Pro have some issues. This causes the hardware to fail or not respond for no apparent reason.

The Issues
- The iPhone X’s screen or part of the screen randomly stops recognising the user’s touch. Sometimes, it even reacts when the user has not touched it.
- The 13 inch MacBook Pro (non-touch bar) that was sold between June 2017 & June 2018 might have an issue that leads to hard disk failure or data loss.
The Good

Apple has admitted to the issues with their products and is offering a free replacement to solve the issues. The users with eligible iPhone Xs can get a free screen replacement from Apple’s Authorised Service Providers or retail stores. Similarly, the MacBooks that face the disk failure issue can get a free service at an Apple retail store or an Authorised Service Provider. To check if your MacBook has such an issue, you can simply type the serial number on the company’s support page.

The Bad

Also Read: Top Books A Tech Enthusiast Must Read

The iPhone X users have been complaining about the screen issue for almost a year now. And the company’s delayed response definitely made the customers suffer all this while. Also, Apple being one of the leaders in the tech industry, is not expected to ship products that have such issues.
November 10, 2018
Some Samsung Galaxy S9/S9+ Units Suffering From A ‘Dead Spot’ Issue

Samsung recently launched the Galaxy S9 and S9+ in India at a starting price of Rs 57,900. Though there was nothing new about their design, the smartphones were praised for their camera capabilities. Now, some owners of the Galaxy S9 and S9+ have started to report display input issues. A handful of these devices have failed to register touch input and are being affected by ‘Dead Zone’. It looks like the issue was predominately found in the Galaxy S9+.

According to reports on Samsung community and Reddit, the users have described that the device failed to register the touch input in certain spots. In fact, the issue is unresolvable even after a hard reset. According to some reports, the display was unresponsive in the bottom half and for some, the top half was unresponsive.

We tested out our review unit thoroughly and we didn’t find any ‘Dead Zone.’ This could be a hardware issue related to quality control and Samsung is yet to respond.

Samsung Galaxy S9+ Specs

The Galaxy S9+ has the same screen size as the Galaxy S8+. It sports a 6.2 inch Super AMOLED display with a 2960 x 1440 px resolution. Under the hood, the device has the Exynos 9810 chipset. The Galaxy S9+ is available in 6GB RAM/64GB storage and 6GB RAM/256GB models in India. Similarly, the storage is expandable up to 400GB.

Out of the box, the Galaxy S9+ runs Android 8 Oreo with Experience 9.0 on top. Powering the smartphone is a 3500 mAh battery, just like the Galaxy S8+. The smartphone will support wireless charging as well. The Galaxy S9+ also has an IP68 rating for water and dust resistance.

The Galaxy S9+ has one wide-angle 12MP camera with an f/1.5 aperture and the other is a 12MP telephoto lens with an f/2.4 aperture. On the front of the smartphone is an 8MP camera with an f/1.6 aperture and records 4K videos. Additionally, the mobile can record slow-motion videos at 960fps with 720p resolution.

March 22, 2018
Apple iPhone X Has A Black Screen Of Death Issue
Apple iPhone X is the most powerful iPhone that Apple has ever made. However, it is also the priciest iPhone ever launched, breaking the thousand dollar barrier for the first time. It is also the first iPhone since the iPhone 5s to not feature Touch ID (iPhone 5c also did not have TouchID but, had the home button). The smartphone currently retails in India at Rs 95,390 for the 64GB storage variant.

The iPhone X comes with radically redesigned finish with a premium surgical grade steel frame. The bezel-less design and gesture-based UI are some of the highlights of this smartphone. Face ID was subjected to a lot of speculations before the launch of the iPhone X, However, ever since the iPhone X went on sale, it has received positive reviews from consumers and critics alike.

However, Face ID has had its fair share of failures as well. Recently, users were able to bypass Face ID using twins and a 3D face mask. However, Apple has promised that Face ID will become smarter with the future software updates.

It looks like Face ID and iOS bugs aren’t the only things troubling iPhone X users. Some users have reported about the “Black Screen of Death”. In fact, the issue has been persistent across the iPhone lineup from last few years.

What is Black Screen of Death on iPhone X?

The iPhone X tends to turn off the screen suddenly for no reason. Interestingly, the smartphone will continue to receive calls and notifications while the screen is off. However, the user cannot reply to texts or pick up any incoming calls. The issue is not fixed to a certain iPhone and can occur at random. The company, however, is expected to fix this issue in an upcoming software update.

How to Resolve Black Screen of Death on Apple iPhone X?
- Turn off your Apple iPhone X completely
- Connect the iPhone to a power socket via lightning cable
- Press Volume UP and Volume Down buttons together along with the multifunction key for a brief second
- After this, your phone will enter into Device Firmware Update (DFU) Mode
- Disconnect your iPhone from the power socket and press the multifunction key
- After this, your iPhone should restart normally
If the problem isn’t resolved after the first attempt, repeat the process again. This process should essentially fix your iPhone, however, if the issue persists, it is best suggested to take the iPhone to an Apple service centre.
February 21, 2018
LG Cancels World-Wide Rollout Of New Smartwatch Due to Technical Glitches

If sources are to be believed, LG has cancelled the rollout of its latest smartwatch, Urbane 2nd Edition, worldwide because of an specified “hardware issues”. AT&T notified customers of a “quality issue” with the gadget and offered them a refund.

Additionally, Android Police received an email from LG, post their review of Urbane, in which LG clearly mentioned that the glitch with the Watch “affects the day-to-day functionality of the device.”

LG Watch Urbane 2nd Edition is the first Android Wear device with a 4G LTE support. On the display and resolution front, Urbane is equipped with a 1.38-inch fully circular P-OLED display, and 480 x 480 pixels along with 348 ppi. Qualcomm Snapdragon 400 SoC, 768MB of RAM, and 4GB of built-in memory are some of the other features to be part of the deal.

However, before you get too excited, it should be pointed out that LG has gone ahead to comment that they are unsure when and if the watch will be available for order in the future. According to the company, this can only be decided “at a later time.” Let’s see if Urbane 2nd Edition manages to make its entrance into the tech world, and if it does, how does these hiccups influence audience’s response towards it.

November 20, 2015