Samsung’s Galaxy Note 7 has turned in the Achilles’ heel for the South Korean electronics giant, leading to irreparable damage to the company’s reputation.
The new smartphone which was touted by many as being the best Android Smartphone of the year initially started to catch fire while charging. The company then issued a global recall of the smartphone, which in itself was poorly executed, while reports of more Samsung phones, including the Galaxy S7 Edge, Core Prime and some other previous models of Galaxy Note catching fire and exploding emerged.
Earlier Airline authorities FAA and even the DGCA in India had banned the Note 7 to the extent that the phone had to be kept off during the flight, while replacement units, ones with the green battery icon could be used.
However, a replacement unit of the Galaxy Note 7 with a green icon, exploded aboard a US flight last week. This makes even the replacement Note 7 units unsafe.
Samsung, while temporarily, has killed the production of its Note 7 handset, and may dispose 2.5 Million Recalled phones along with 1 million replacement units it had manufactured. While the company is still struggling to recall the 2.5 million phones that are already out in the world, Samsung officials shrugged off reports of overheated batteries, calling the incidents “isolated cases” related to issues of mass.
The Galaxy Note 7 replacement process has also been stopped, meaning, you no longer can replace your affected Galaxy Note 7 phone with a new replacement Galaxy Note 7 with a green charging indicator.
Many Galaxy Note 7 handsets sold via non official channels remain in countries like India, where a process to recall them has not ben instated, making the handsets a risk to several consumers who continue to use the phones.
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