Ben Dreyfuss bought his mom an iPhone for Christmas. Mama D. tears open the package, finds a shiny aluminum bundle of joy, and then decides to set it up. One problem: When she called Verizon to activate the thing, they told her that her new iPhone was stolen.
Dreyfuss tweeted that the iPhone in question had been listed on Amazon’s warehouse deals as refurbished. He claimed that it originally came from an Amazon trade-in; in other words, someone likely stole the phone and sold it to Amazon.
Amazon should be responsible for checking whether the merchandise it sells is hot. Either way, Dreyfuss reported on Twitter that Amazon had instructed him to return it and was “very apologetic.”
We’re not sure if Amazon is merely going to credit the son, leaving mom short one Apple iPhone, or if they are going to send out another refurbished unit. Either way, we’re sure that Amazon will leave the customer satisfied because a retailer doesn’t grow as big as the online retailer has without keeping customers happy.
[Gizmodo]
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