Tag: Uber

  • Google Clears the Air, Uber-Like Competitor is Not in the Cards

    Google Clears the Air, Uber-Like Competitor is Not in the Cards

    Google was in the news yesterday after a Bloomberg report stated that the company would be launching a ride sharing service to take on Uber and Lyft. The story gained a lot of traction. Bloomberg was quoting an unnamed source at Google, but it turns out Google isn’t really keen on the idea. The company tweeted from its official account saying “We think you’ll find Uber and Lyft work quite well. We use them all the time.”

    Google was, in fact, one of the early backers for Uber; it backed the company through its venture capital wing. The above tweet is directly targeted at Bloomberg Business that puts an official end to the speculations, though Google’s entry into the field could have been great for the competition.

  • Report : Google is Prepping its Own App-Based Cab Service

    Report : Google is Prepping its Own App-Based Cab Service

    You can always count on Google to come up with something new and useful. According to reports, the search engine giant might be prepping its own app-based taxi service; going head on against Uber. David Drummond, Google’s Chief Legal Officer and a member of Uber’s board, has revealed Google’s plans of developing an app-based taxi service.

    GPS-based cabs have a tracking module installed in them which gives real-time location information to the central computers. This helps the companies keep a play by play track of the movements of their vehicles. When a cab request arrives at the call center, it gets forwarded to the cabs in the area. The driver who can make the trip, replies to the request and the tracking begins till the end of your journey. The trackers are part of the tamper proof meters which can give you a printout of the details of the journey and fare for your records.

    Recently, app-based services have managed to gain massive popularity, which can be credited to their easy accessibility. Popular services in India include Uber and Ola.  This move from Google may jeopardize Uber’s reliance on Google, as the cab service’s smartphone apps for drivers and customers heavily relies on Google Maps.

  • Revisiting 2014: Top Technology Failures of Last Year

    Revisiting 2014: Top Technology Failures of Last Year

    The world of technology saw many ups and down last year. It was predominantly a good year for the tech industry, but there were some visible failures as well. While the sales of smartphones reached new altitudes, the biggest name of mobile telephony, Nokia departed from the mobile phone business. Several high-level security breaches questioned the safety of online storage. As 2014 comes to a close, we decided to list the gleaming failures of the tech industry.

    1. Sony Pictures:

    North Korea had taken serious offense against the movie and threatened merciless retaliation.

    Never before has a movie been called an ‘act of war’, and you wouldn’t have guessed that it would be a Seth Rogen movie. The film led to one of the biggest ever cyber-attacks on a major movie studio. Sony Pictures was brought down and humiliated by a group called the Guardians of Peace or #GOP. They claimed to have stolen more than 100 Terabytes of data from the studio. The hackers soon began unveiling details from the Sony data, that was embarrassing not just to the studio, but also to some big names from the entertainment industry including Angelina Jolie, Leonardo DiCaprio, and Adam Sandler. The hack is also the reason of heavy diplomatic tussle between the USA and North Korea.

    2. iCloud Hack:

    Jennifer Lawrence
    Another major cyber breach took place at Apple’s trusted iCloud storage. Thousands of private and intimate photos of celebrities were leaked online. This caused quite a furor around the world and put Apple in an awkward spot. Apple later confirmed that the hackers responsible for the leak had obtained the images using a “very targeted attack” on account information, such as passwords, rather than any specific security vulnerability in the iCloud service itself.

    3. Uber:

    uber-taxi
    The app based cab service had to face one PR disaster after another. There were multiple complaints of its driver harassing the passengers or sexually assaulting them. A highly publicized rape case in India led the company to temporarily cease its operations in many parts of the country. There were also revelations that Uber was spying on journalists who were being critical of the company. Uber also tried to take down its competition by ordering about 6000 rides and then canceling them. Even the drivers reported that they were exploited by the company. Guess for its new year resolution, Uber’s only resolution should be: Don’t be evil.

    4. Malaysian Airlines MH 370:

    MH 370

    On 8th March 2014, Malaysian Airlines flight MH370 disappeared – vanished, leaving behind many questions and limited answers. No one would have thought that in the age of satellites and modern communication equipments, a plane can just disappear from the radar screens. The disappearance also led to several conspiracy theories. The last signal from the aircraft was broadcasted when it was over South China sea. There was a massive multinational effort to locate the lost plane, but it yielded no results. The search was the largest and most expensive in aviation history. There was also added bad news for Malaysian Airlines whose other plane, MH 17 was shot down pro-Russian separatists in Ukraine using surface to air missiles.

    5. Apple iPhone 6 Plus:

    BEndgate
    After months of speculations and ever present hysteria around it, the iPhone 6 and 6 Plus were launched with much fanfare albeit with a faulty livestream. The bigger variant, the iPhone 6 Plus soon became the butt of all jokes following reports of its bendability. Users found that the new device was easy to bend, and it quickly started trending on social media with the tag “#Bendgate”. There is an easy fix for the issue, and that is to use the phone with a protective case.

    6. Amazon Fire Phone:

    amazon fire phone

    Amazon really hyped its phone. There was a lot of buzz before the launch of the device, but it failed to capture commercial appeal. The device had some features like 3D display that could have been its defining element but turned out to be gimmicky. That coupled with below average battery performance, and low app availability led to low sales and forced the company to slash prices rapidly. Some reviewers even called it more of a prototype than a real device. Amazon has now begun working on the Amazon Fire Phone 2, which is expected to come out in 2016.

    7. BlackBerry:

    Classic Blackberry

    The company that was identified as one of the pioneers of the smartphone market has rapidly lost market share ever since the advent of the iPhone and Android ecosystems. Seeing that it was not going to carve out a place for itself in the brutal touch screen device market, the company decided to go back to its roots. The first device in this new attempt by the company was the Passport. Though the company tried to bring innovations into the device like a keyboard that also acts as a touchpad and a square display, it hasn’t managed to entice a lot of folks. This ultra wide device cannot be used with one hand and takes its own sweet time to focus while taking photos. The second device from the company called the Classic, might help bring back the experience that BlackBerry users were used to and get the company out of these times of peril.

    8. Sony:

    sony

    The year 2014 wasn’t really kind to this consumer electronics giant. The company lost a massive amount of money, in terms of billions. Its smartphone market share constantly kept falling along with its other electronics. The end of the year brought it a massive torment when its Hollywood studio got hacked by the North Korean hackers. The only saving grace for the company was its PlayStation business which saw an upward trajectory this year. All these misfortunes caused the company to introspect and set a goal of returning back to profitability.

    9. Microsoft Kinect 2.0:

    Kinect

    Seems like consumers are not ready for motion capture or spending extra for a hands-free gaming experience. Microsoft bet big money on the Kinect 2.0 and brought it in the market with improved functionalities. Microsoft was selling Kinect with the Xbox One. Sales were slow, and so Microsoft decided to unbundle the Kinect and sold Xbox One without it and cut $100 off the price. The result: Microsoft’s console easily beat Sony’s PlayStation in holiday sales. Though it is not the end of the Kinect as of yet. As the motion-based games and technology gets better, more folks will get comfortable to give the boot to the good old controllers and get on the Kinect bandwagon. It’s just a matter of time.

  • Uber to Resume Services With Additional Security Measures

    Uber to Resume Services With Additional Security Measures

    The Uber owners can now breathe a sigh of relief as Delhi government has lifted ban on the app-based transportation service. Delhi Transport Department on Monday added some new rules in the Radio Taxi Scheme 2006 which include cab-hailing apps like Uber, Ola and more to the category of Radio Taxis. The declaration has come as a welcome note for the ride-sharing service as its status was uncertain post the ban implemented earlier this month.

    Uber services were banned in Delhi as a result of the rape incident committed by a registered Uber driver two weeks ago. The app faced an outrage of people all over the world, and as a result, its services were barred in the capital.

    As per the modified rules in the Radio Taxi Scheme 2006, the app-based taxi companies can resume their services in the national capital once they obtain a license. All licensees need to maintain a minimum fleet of 200 radio taxis. It can be done either by owning a car or by an agreement with individual drivers possessing licensed taxi permits. The new law overrules the existing rule which say that those services will only be eligible to own licenses who have at least 500 cabs.

    The modified rule received a mixed response from the taxi-app owners, however, Uber head seemed relieved with the decision. The head of Uber Asia operations Eric Alexander commented-

    All the information solicited from Uber has been dutifully provided to the authorities. We look forward to a positive outcome which benefits the people of Delhi.

    The rule says that the app-driven taxis should incorporate GPS and GPRS trackers, a printer along with a display panel through which passengers could keep a tab on the path and total distance covered. Furthermore, a helpline center, an authorised call center or a web portal should be established for the security of female passengers. Also, licensees need to list all the details on the website like ownership, registered address, contact details, fare structure, control room number, services offered, insurance liabilities, together with a section for redressal of grievances.

    Although the lift of this ban has been met with mixed emotions; we pray that the security measures implemented are enough to prevent any such incident in future.

  • Uber Introduces New Safety Standards to Revive its Public Image

    Uber Introduces New Safety Standards to Revive its Public Image

    Uber in India came under scrutiny after the recent rape incident. It was held responsible for not conducting a proper background check on the driver involved in the unfortunate incident. Now the company is taking several actions to revive its public perception. The app based cab service has introduced new safety standards through which it intends to create a safer environment for its riders as well as its drivers. The company has asked its followers to use the hashtag #BRINGUBERBACK to show their support for the company.

    Uber will be facing a hearing at the transport department on Monday, 29th of December. This hearing will determine if Uber can begin offering its services again. The company has created a page with a petition for the consumers to sign. This page lists the new security initiatives devices by the company.

    The text begins by explaining the present safety features of Uber. This includes features like real-time GPS tracking with the ‘Share My ETA’ feature. This feature lets Uber users share their location in real time with others so they can be sure of their safety. Next safety feature is hiring drivers who are police verified and are declared eligible by state transport authority. Uber also requires mandatory star ratings for feedbacks about the driver. The company also states that as the payment can be made through the app, there is no need to carry cash either.

    Screen Shot 2014-12-27 at 2.30.31 pm

    After stating its present safety standards, it goes ahead to introduces the new safety features. Uber says that it will ensure all its drivers have authentic and valid police verification. Additionally, there will also be a local team of specially-trained safety experts to detect fraud, verify and authenticate driver/ vehicle documents and test the validity of our screening. It will bring in experts who will specialize in evaluating the background checks.

    Uber will be setting up an Incident Response Team that will specialize on resolving critical issues for the rider and the drivers. They have also enhanced the ShareMyETA feature in their app. Through this, users can send complete trip details (including live GPS tracking, driver photo, name and vehicle license number) to their loved ones.

    There had been many incidents this year where Uber came out as an antagonist. The company is in desperate need of an image overhaul, and the introduction of new safety features might just be the first step towards it.

    To read more about how technology can be used to make cabs safer in India, click here.

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