Frequent call drops in the middle of the conversation must have caused anguish within customers, and telecom operators are accountable for this. The Indian Government is taking notice of the inconvenience caused to its people and has cautioned telcos to minimize call drops and strengthen its mechanism.
Telecom Minister Ravi Shankar Prasad stated in a press conference –
Call drops need to be minimized. Private operators need to reinforce their mechanism. I have directed officials in the telecom department to work on a disincentive architecture (for the operators) to address the [...]
