As users complain of call drops and call lags, the government has asked Telecom companies to improve their standards by ‘focusing on improving capital expenditure and optimising resource utilisation to curb call drops,’ as stated by Business Standard.
“The projected acute shortage of towers due to non-cooperation of state government and local bodies can’t be accepted as a reason for the call drops in last four to six months as this problem has assumed severe proportion during this period,” it said.
A meeting was held on Tuesday with the Telecom Secretary Rakesh Garg and the CEOs of [...]
We have all been recently experiencing something that has been termed as ‘call drops’, and as of June 30th 2015 Airtel has received the the most number of complaints (31) followed by Vodafone, Idea Cellular and BSNL as written by telecom minister, Ravi Shankar Prasad in a written reply to the Lok Sabha. The TRAI (Telecom Regulatory Authority of India) has also received complaints from Reliance, Aircel, MTS and Tata users too.
The Airtel CEO had written an open letter to its customers asking for their help. He mentioned that the two most important things necessary for a good service or network were sites and spectrum. He also requests customers to identify nearby [...]