We all know about Siri, Cortana and Google Now, but yesterday our favourite social media platform, Facebook launched “M”. M is its very own text-based virtual assistant, which is also integrated with Facebook Messenger. What is different about M, is that it relies on both human and artificial intelligence to fulfill requests. This is something that both Siri and Cortana need to catch up on.

Reports suggest that there is a team of M Trainers, who are prepared and trained to fulfill requests that the artificial intelligence component cannot answer. It is also said, that as of now, the artificial intelligence [...]