Windows Phone 8 Hit With Random Reboot Issues
HTC Windows Phone 8 and Nokia Lumia 920 owners have taken to forums looking for answers to a vexing reboot problem. Pages worth of complaints have sprung up on Microsoft and Nokia’s forums web sites, as well as that of WPCentral.
The problem, which has the device reboot at random several times per day, seems to affect the HTC 8X more than the Lumia 920. Some users report as many as four to five reboots every 24 hours.
It is unclear exactly what is triggering the problems — and whether they are related or down to specific issues with different handsets, although since multiple handsets from different makers are involved a problem relating to the OS seems most likely.
Microsoft is reportedly investigating the issue, and if it can’t be resolved server-side, which seems the most likely cause, it will likely be overcome with an OTA patch in the coming days.
Nokia acknowledged there have been “reports of a small number of people experiencing this unusual performance on their Nokia Lumia 920? and pointed to problematic apps as a potential cause — noting in a statement: “We are investigating but suspect some apps may be at the root of the issue when left running in the background. While we learn more, we advise people when finished with an application to navigate away using the back button to ensure it is no longer active.”
Have you had any issues with your new Windows Phone 8 devices? Let us know.