Google One Brings Expanded Storage, Live Support To Google Drive
Ever since the Google I/O 2018 concluded, the company has been hard at work introducing new features to its services. YouTube got a new feature called ‘Take A Break’ recently while Gmail has also received some exciting new features. The company has also decided to rebrand its cloud storage service and call it Google One as well as introduce new plans. It is worth noting that it isn’t the Drive that is being rebranded but, the storage plans.
As part of the new moniker, Google has unveiled new expanded storage plans, access to live support and more storage sharing plans. The company has added a new, 200GB plan that costs US$ 2.99 per month in the US. This plan will be available along with the existing plans that start at US$1.99 for 100GB and goes all the way up to US# 299.99 for 30TB. Interestingly, Google also dropped the price of its 2TB plan from US$ 19.99 to US$ 9.99.
These storage plans are already live in the US along with other new features. In the coming months, everyone in the US will be automatically upgraded to Google One plans. The company has claimed that Google One will roll out globally in the coming months which includes India as well. As of now, the plans in India have not been upgraded and the 100GB plan remains the cheapest at Rs 130 per month.
The live support feature is also very interesting. Google already offered 24/7 support for paying business users with a G Suite account, but this is the first time the live support is offered to consumers. It is worth noting that this is an access to Google Experts for help with any Google consumer product and service. You won’t be connected with an AI bot, but a human being with the necessary knowledge and communication skills.
Going forward, users will also be able to share their storage with up to 5 family members. The company says:
Everyone gets their own private storage space as well as the additional benefits of Google One.
The new features are very useful for people who have subscribed to Google Drive. The new plans also make monetary sense for consumers and the 24/7 live support will be appreciated by many. It will be interesting to see when these features are rolled out to the rest of the world.